Topic: CD/DVD Drive problems (64-bit)

[tyty1234]

So I've been having this problem actually for the longest time but haven't booted a setup CD in such a long time that it never bothered me until just recently. So what happens is when I put in some type of CD with some kind of setup.exe or related, sometimes my CD/DVD drive makes this weird kind of noise (I uploaded a recoding here for you guys to listen to what happens to my CD/DVD) and then it fails to load my CD, forcing me to take out my CD while in the process of trying to boot the CD and then eventually makes my D drive disappear (this I can fix with Microsoft's Fix-It) here's some of the technical information.


CD/DVD Drive: MATSHITA DVD-RAM UJ880AS
Operating System: Windows 7 Home Premium (64-bit)
Previous Operating System: Windows Vista Home Premium (64-bit)
My Computer: Asus K50IJ


That's all I can think of right now that I need to provide. Hopefully someone can think of something to help me because this is just a bit irritating and I actually just did a system restore just yesterday but it doesn't solve the problem as the problem was there ever since I upgraded my Vista to 7 because the drive did the same thing when I was trying to upgrade to 7 with the upgrade disc that I was able to get specially for my computer. So, any ideas?

[Nesa]

How old is the DVD drive? it sounds like its failed or will fail in the near future.

[tyty1234]

I got it in the summer of 2009 so about 19 months old? Yeah idk what went wrong with my CD/DVD drive 

[bigguy]

Sounds like the drive is gone to me. There cheap though.

[tyty1234]

Yeah I sent an email to Asus Tech Support earlier today regarding my problem. Hopefully they get back to me in time otherwise I'll just call them up. Oh and I forgot to mention, sometimes when it fails to completely load the CD, it results in a blue screen of death....which sucks. And I think the CD/DVD drive or something causes the blue screen. And then I did the system restore to an earlier point in time, and yeah the problems are still there. 


If there's anything I did last to my computer, I did remove the UpperFilters string for the drive in regedit, and then I put it back, and then I did a system restore to the date before I made a registry edit. I think it's mainly the CD/DVD drive, but I don't think I can tell until I do a full diagnostic of my computer. Is there one that supposed to come with the CD for my computer? Like the Drivers/Utility CD or the Backup Disc? I assume I will have to boot from the CD in order to do a diagnostic on my system or something.

[bigguy]

I don't think diagnostic cd's comes with any system really. (not good cd's anyway) I'll have a look around for a few and see what I can come up with.

[tyty1234]

That would be great bigguy! 

[bigguy]

You could try this site. It has a few scanners on it and has been around for a long time. There not the best scanners but it's something.

http://www.pcpitstop.com/

That's all I have found for now. There are a lot out there but I am picky as to what goes on my system and I am sure you are as well. I'll keep looking

[tyty1234]

Okay, thanks! Trying it now.

[bigguy]

Post back and we'll see if there is anything we can tweak or anything like that.

[tyty1234]

It says I have to subscribe to fix all the issues that it found 

[bigguy]

Aaaaww really. Does it list what it found for problems at least.

[tyty1234]

 
Here is a table of available fixes that the scan gave me.

Test Area	Test Name	Scan Result	Recomendation
Security High	TeamViewer	Found	Remove
Security High	MyWebSearch Toolbar	Found	Remove
Security Low	Tracking Cookies	1 Tracking Cookies found	Remove
Junk Files	Old Patch Uninstallers	260.05 MB	50 MB
Internet	HTTP Internet Settings	Unoptimized	Optimized
Internet	TCP Internet Settings	Unoptimized	Optimized
Internet	dns_settings	Unoptimized	Optimized
Internet	afd_settings	Unoptimized	Optimized
Internet	Firefox Internet Settings	Unoptimized	Optimized
Startup Programs	Intel(R) Common User Interface	Enabled	Disabled
Startup Programs	Intel(R) Common User Interface	Enabled	Disabled
Startup Programs	Java(TM) Platform SE Auto Updater 2 0	Enabled	Disabled
Startup Programs	QuickTime	Enabled	Disabled
Startup Programs	hpwuSchd Application	Enabled	Disabled
Startup Programs	Adobe Acrobat	Enabled	Disabled
Other Drivers	Atheros AR9285 Wireless Network Adapter 8.0.0.238 10/4/2009	Atheros AR9285 Wireless Network Adapter 8.0.0.351 6/8/2010
Other	Services Test	Automatic
Other	Services Test	Automatic
Other	Services Test	Automatic
Other	Services Test	Automatic
Other	Services Test	Automatic
Internet	Firefox Password Security	Enabled	Disabled
Advice	Adobe Reader Advice	Adobe Reader 9.4.1	Replace Adobe Reader
Advice	Adobe Reader Advice	Spelling Dictionaries Support For Adobe Reader 9	Replace Adobe Reader

And this is what I see afterwards





If you click on some of the reports, it brings up another table for that report.

[bigguy]

Things that should be removed in my opinion:

MyWebSearch Toolbar
QuickTime (remove or disable at startup)

Things to add:
crapcleaner (to remove tracking cookies and junk files)
Malwarebytes anti-spyware (If you don't already have it(Free edition is good))

Crap cleaner also fixes registry entries and such so it is a good program to have. There is another program from www.driverguide.com that scans your computer for drivers....I THINK that is free without registering...I THINK, lol.

[tyty1234]

I already have CCleaner (that was formerly known as crap cleaner) so I ran that the other day and I'll look into the malwarebytes software, however I fear it will interrupt with my already installed Kaspersky Internet Security. I will also look at driverguide

EDIT: Here are my Driver Detective results.



However, this came up...