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Author Topic: remove a folder & registry data  (Read 658 times)

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Offline cybgeek

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remove a folder & registry data
« on: February 11, 2010, 04:27:24 AM »
I made one big mistake and installed avast 5.0 without uninstall avast 4.8. here is the problem the avast 4 folder cannot be deleted and the registry cannot be deleted and avast 5.0 cannot start services.


i've tried to reinstall avast 4 / 5 but i keep getting error about needing to restart. i restart and nothing happens. how to shred the folder and registry without os reinstall?

i've decided to install avg 9 for now / forever. but i need the folder and registry / services gone.
thx..


EDIT: am using win xp sp2
« Last Edit: February 11, 2010, 04:29:17 AM by cybgeek »
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Offline bigguy

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Re: remove a folder & registry data
« Reply #1 on: February 11, 2010, 10:41:29 AM »
See if this works for unlocking and deleting the files/folders.

http://www.diamondcs.com.au/freeutilities/fileunlocker.php
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Offline cybgeek

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Re: remove a folder & registry data
« Reply #2 on: February 12, 2010, 12:20:40 AM »
thanx for the link but its has not worked.

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Offline bigguy

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Re: remove a folder & registry data
« Reply #3 on: February 12, 2010, 05:27:31 AM »
Have you tried regseeker to remove the registry entries.  Or you could try:

 You can download our uninstall utility called AvClear or AvClear4 (it depends on the version of avast! installed on your computer) which will remove it. Get it here
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Offline cybgeek

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Re: remove a folder & registry data
« Reply #4 on: February 12, 2010, 10:49:05 AM »
Thx. i will try the above suggestion and let know. :)
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Offline cybgeek

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Re: remove a folder & registry data
« Reply #5 on: February 12, 2010, 11:22:48 AM »
thx alot.. it worked.. ;) i've decided to download aswclear5.

how do u disable email scanner in avg 9?? :)
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Offline bigguy

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Re: remove a folder & registry data
« Reply #6 on: February 12, 2010, 01:01:36 PM »
I'm not to sure. I don't use it to much. Are you having problems. ???
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Offline cybgeek

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Re: remove a folder & registry data
« Reply #7 on: February 12, 2010, 04:08:44 PM »
avg has slowed down the laptop. i read somewhere that instead of default installation i should choose custom which is ok but out of the qn.
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Offline bigguy

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Re: remove a folder & registry data
« Reply #8 on: February 12, 2010, 04:29:09 PM »
Why is it out of the question. ??? Change the path it installs to and see if that makes a difference.
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Offline cybgeek

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Re: remove a folder & registry data
« Reply #9 on: February 13, 2010, 10:48:37 AM »
i will.thanx for the advice. :)
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Offline bigguy

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Re: remove a folder & registry data
« Reply #10 on: February 13, 2010, 11:29:13 AM »
Post back when your done and tell us if it worked ok. :)
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Offline cybgeek

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Re: remove a folder & registry data
« Reply #11 on: February 21, 2010, 12:42:46 AM »
I thought i would not need to reinstall avg but i after i updated my firewall to the lastest comodo firewall and i think active+. i failed to get online. i uninstalled it. but failed and noticed that now the windows firewall service was gone. i tried everything but i resorted to 2 wk old system restore.

i first got rid of avast via safe mode. i've now installed the avg without the email scanner. it seems okay. i've also have a copy cfp that i was using just incase it has problems.
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Offline bigguy

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Re: remove a folder & registry data
« Reply #12 on: February 21, 2010, 01:10:55 AM »
Glad you have it solved. Sorry to hear you had to revert to a backup though. Is this topic solved now. ???
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Offline cybgeek

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Re: remove a folder & registry data
« Reply #13 on: February 21, 2010, 02:07:14 AM »
i have a qn. if you hibernate your computer will system restore occur?? is there a way to force restore points??
EDIT: i think it's solved.. hope the cfp has no upcoming problems.
« Last Edit: February 21, 2010, 02:18:04 AM by cybgeek »
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Offline bigguy

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Re: remove a folder & registry data
« Reply #14 on: February 21, 2010, 10:36:10 AM »
Putting your computer in hibernation will not make it restore. As far as I know there is no way to force them from within windows. There might be a program to do this somewhere.
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